Apple iPhone

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These instructions are outdated. You probably are looking for newer instructions, such as our iOS 6 instructions.

These directions are written for firmware revision 2.0, and are the same for iPhone 2G, iPhone 3G, and iPod Touch.

To add a new mail account to the Apple iPhone:

  1. From the home screen, touch the "Settings" icon.

  2. In the Settings app, touch "Mail, Contacts, Calendars," then touch "Add Account..."

  3. Touch "Other" at the bottom of screen.

    IPhone Mail Walkthrough 001.png

  4. Enter your information in the fields provided. If you don't know any of the information, contact your system administrator or SupraNet Support.

    IMG 0012.png

  5. Once you enter your information and touch the "Save" button, iPhone will verify your settings. Once it has finished, you'll need to provide more information to complete setup.

  6. Select the POP button at the top of the screen.

    IMG 0013.png

  7. Enter your information in the "Incoming Mail Server" and "Outgoing Mail Server" sections. Your username is your complete email address, including the "@yourcompany.com" portion.
    • Note that the password section under "Outgoing Mail Server" is shown as optional. To send mail through SupraNet's mail servers, you must enter your password here.

  8. If at any time you receive errors regarding failed secure connections, you can safely ignore them. Touch the "Continue" button to bypass them.IMG 0014.png

  9. That's it! Your new SupraNet email account is set up. If you received errors during your setup, or if your new mail account doesn't work, please call SupraNet at 608.836.0282.