Difference between revisions of "Mozilla Thunderbird"

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'''If at any time you don't have the information necessary to complete a step, contact your system administrator or [http://www.supranet.net/contact.php SupraNet] for help.'''
 
'''If at any time you don't have the information necessary to complete a step, contact your system administrator or [http://www.supranet.net/contact.php SupraNet] for help.'''
  
# Open Mozilla Thunderbird.<br><br>
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# Open Mozilla Thunderbird.
# Select the Tools menu and click on "Account Settings." You should see a dialog box similar to the following. Click the "Add Account..." button to begin.<br>[[Image:thunderbird_step2.png]]<br><br>
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# If an email account already exists, click on the existing mail account. Navigate to the Accounts section and create a new email account.
# "Email account" should already be selected in the next window. Click "Next &gt;"<br><br>
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# If you are setting up am email account on Thunderbird for the first time, click on the button that allows you to create a new email account.
# Enter your name and email address in the appropriate fields on the next window, and click "Next &gt;"<br>[[Image:thunderbird_step4.png]]<br><br>
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# Enter your name, full email address, and password. Click Continue.
# In the next window, enter your mail server name.  This will usually be in the format mail.''yourcompany''.com ie., mail.supranet.net or mail.microsoft.com.  If you don't know this information, contact your system administrator or [http://www.supranet.net/contact.php SupraNet] for help.  Once you have entered this information, click "Next &gt;"<br>[[Image:thunderbird_step5.png]]<br><br>
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# '''Thunderbird will try to autodiscover mail settings. Select Manual configuration.'''
# Enter your username in the field in the next window, and click "Next &gt;".<br>[[Image:thunderbird_step6.png]]<br><br>
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#There should be a screen that looks as follows:
# In the next field, enter the name you'd like to use to refer to this mail account.  It can be anything you want, preferably something descriptive like "Work email account."  Click "Next &gt;" to continue.<br>[[Image:thunderbird_step7.png]]<br><br>
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<br>[[Image:Thunderbird_2.PNG]]<br><br>
# The next screen is a summary of the settings you've entered.  Click "Finish" to finalize the settings.<br>[[Image:thunderbird_step8.png]]<br><br>
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# This will bring you back to the Account Settings window.  There's one more setting to change before your new mail account can send mail.<br>'''Note''': this step is only necessary if you will be accessing your mail from outside of SupraNet's network: i.e., if you will be getting your mail on a portable computer, or SupraNet is not your Internet service provider.  If this doesn't apply to you, skip to the next step.  If you're not sure, you can go ahead and make these changes.
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For Incoming mail,
## Click on "Outgoing Server (SMTP)" in the Account Settings window.<br>[[Image:thunderbird_step9a.png]]
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*Define the Incoming protocol to be IMAP
## Click the account you just created, and click the "Edit..." button.
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*Enter the server hostnmae
## In the "Port:" field, enter 587 as shown.
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*Enter a port of 143 (110 for POP3)
## Make sure that "Use name and password" is checked, and that your username is in the "User Name:" field.<br>[[Image:thunderbird_step9b.png]]
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*Select none for SSL
## Click "OK" to return to the Account Settings window.<br><br>
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*Select 'Normal Password' as the Authentication method
# Click "OK" on the Account Settings window.<br><br>
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*Enter the full email address as the username
# Click the "Get Mail" button in the main Thunderbird window.<br>[[Image:thunderbird_step11.png]]<br><br>
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<br>
# Enter your password in the dialog box.  If you don't want to have to type in your password every time you check your mail, check "Use Password Manager to remember this password."<br>[[Image:thunderbird_step12.png]]<br><br>
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For Outgoing mail,
# That's it!  If you have any questions, or the configuration didn't go quite as planned, contact your network administrator or [http://www.supranet.net/contact.php SupraNet] for help.
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*Define the Outgoing protocol to be SMTP
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*Enter the server hostname
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*Enter a port of 587
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*Enter the full email address as the username
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<br>
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Click Done
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<br>
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'''''That's it! Your new SupraNet email account is set up. If you received errors during your setup, or if your new mail account doesn't work, please call us at 608.836.0282.'''''
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'''Note: If you wish to switch from IMAP to POP, you must completely reconfigure the account by going through the whole process again.'''

Latest revision as of 09:32, 10 July 2017


To add a new account to Mozilla Thunderbird

If at any time you don't have the information necessary to complete a step, contact your system administrator or SupraNet for help.

  1. Open Mozilla Thunderbird.
  2. If an email account already exists, click on the existing mail account. Navigate to the Accounts section and create a new email account.
  3. If you are setting up am email account on Thunderbird for the first time, click on the button that allows you to create a new email account.
  4. Enter your name, full email address, and password. Click Continue.
  5. Thunderbird will try to autodiscover mail settings. Select Manual configuration.
  6. There should be a screen that looks as follows:


Thunderbird 2.PNG

For Incoming mail,

  • Define the Incoming protocol to be IMAP
  • Enter the server hostnmae
  • Enter a port of 143 (110 for POP3)
  • Select none for SSL
  • Select 'Normal Password' as the Authentication method
  • Enter the full email address as the username


For Outgoing mail,

  • Define the Outgoing protocol to be SMTP
  • Enter the server hostname
  • Enter a port of 587
  • Enter the full email address as the username


Click Done
That's it! Your new SupraNet email account is set up. If you received errors during your setup, or if your new mail account doesn't work, please call us at 608.836.0282.

Note: If you wish to switch from IMAP to POP, you must completely reconfigure the account by going through the whole process again.