Mozilla Thunderbird

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If at any time you don't have the information necessary to complete a step, contact your system administrator or SupraNet for help.

To add a new account to Mozilla Thunderbird:

  1. Open Mozilla Thunderbird.

  2. Select the Tools menu and click on "Account Settings." You should see a dialog box similar to the following. Click the "Add Account..." button to begin.
    Thunderbird step2.png

  3. "Email account" should already be selected in the next window. Click "Next >"

  4. Enter your name and email address in the appropriate fields on the next window, and click "Next >"
    Thunderbird step4.png

  5. In the next window, enter your mail server name. This will usually be in the format mail.yourcompany.com ie., mail.supranet.net or mail.microsoft.com. If you don't know this information, contact your system administrator or SupraNet for help. Once you have entered this information, click "Next >"
    Thunderbird step5.png

  6. Enter your username in the field in the next window, and click "Next >".
    Thunderbird step6.png

  7. In the next field, enter the name you'd like to use to refer to this mail account. It can be anything you want, preferably something descriptive like "Work email account." Click "Next >" to continue.
    Thunderbird step7.png

  8. The next screen is a summary of the settings you've entered. Click "Finish" to finalize the settings.
    Thunderbird step8.png

  9. This will bring you back to the Account Settings window. There's one more setting to change before your new mail account can send mail.
    Note: this step is only necessary if you will be accessing your mail from outside of SupraNet's network: i.e., if you will be getting your mail on a portable computer, or SupraNet is not your Internet service provider. If this doesn't apply to you, skip to the next step. If you're not sure, you can go ahead and make these changes.
    1. Click on "Outgoing Server (SMTP)" in the Account Settings window.
      Thunderbird step9a.png
    2. Click the account you just created, and click the "Edit..." button.
    3. In the "Port:" field, enter 587 as shown.
    4. Make sure that "Use name and password" is checked, and that your username is in the "User Name:" field.
      Thunderbird step9b.png
    5. Click "OK" to return to the Account Settings window.

  10. Click "OK" on the Account Settings window.

  11. Click the "Get Mail" button in the main Thunderbird window.
    Thunderbird step11.png

  12. Enter your password in the dialog box. If you don't want to have to type in your password every time you check your mail, check "Use Password Manager to remember this password."
    Thunderbird step12.png

  13. That's it! If you have any questions, or the configuration didn't go quite as planned, contact your network administrator or SupraNet for help.