Difference between revisions of "SupraNet Technical Support"

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Revision as of 13:32, 29 June 2017


General Information

This wiki is intended to walk our users through basic setup of some of our services. If you have questions or comments, please contact us at support@supranet.net and we'll be happy to help you.

E-Mail

Email Client Setup

Android
Apple
Google
Windows

Email Account Administration

Vacation Messages

Misc

General

  • Troubleshooting - Required steps to properly troubleshoot internet connectivity issues
  • FAQ - Frequently Asked Questions (DNS servers, sales and support hours, etc)
  • IPv6

Web Hosting

Uploading Files





Spam

Fighting Spam

  • Greylisting - Greylisting is a server-side spam filtering technique.
  • Mailguard - Mailguard is the Customer frontend for spam filtering and rescuing.

Reporting Spam Headers